Systems and Models for Intelligent Connection and Interaction for Society 5.0

Mario Buono, Giovanna Giugliano

Technologies of Interaction; Society 5.0. ABSTRACT: The need to design new modes of interaction for the fruition of cultural heritage implies a strong component linked to the experiential factor, memory, the possibility of exploring the different levels of knowledge. The role of design is to visualise the contents in order to improve sharing and dissemination of information.

From this point of view, the immaterial dimension of digital technologies enables the new multidimensional and multisensory forms of expression. Designing the relationships between cultural heritage and users means experimenting with new ways of knowledge transfer starting from dynamics and narrative structures configured according to contemporary techniques and tools.

By analysing the new challenges of the hyper-connected and datacentric society and starting from the analysis of the current models and intelligent systems of advanced and interactive fruition, the contribution gives an overview of the innovations that have characterized the changes in contemporary society in terms of usability and accessibility. Investigating the contemporary phenomenon it will be possible to trace a complete mapping of the characteristics of approach and classification of the various guidelines for the design of new systems and models of connections and interactions for the configuration of a new intelligent and creative 5.0 society, which absorbs innovations from the fourth industrial revolution to improve productivity that supports social issues.

Digitizing the urban context is a driving force for the complete implementation of accessibility requirements with interventions that redevelop social models and improve inclusive fruition through formal, technological and perceptual devices. Over the years, digitization and virtualization solutions have been developed, which have changed the fruition of urban environments by proposing models of “intelligent cities” that are configured as digital and flexible places. Technologies such as virtual reality, augmented reality and artificial intelligence, offer reproductions and representations of works, places and cultural sites in a “realistic” way, allowing the user to immerse himself in unexplored and inaccessible contexts, able to improve the dissemination of information through the connection of spaces.

By reinterpreting interaction technologies, the designer reorganises the user’s skills, increasing social knowledge and modifying the experiences and interpretation of urban contexts, to configure new forms of “humanization” of the interactive experience.

Keywords: Smart Systems; Human Society; Interactive Models; Augmented Knowledge